When calling a business, most callers expect to hear the business name in the greeting; ‘Hello, ABC’ or ‘Thanks for calling XYZ’ …if not, the caller may be a little disconcerted, feeling like they might have dialled the wrong number.
“You never get a second chance to make a good first impression.”
Getting it right doesn’t have to be expensive or complicated.
With a clever service called ‘Call Whisper’ you’ll be able to identify when it’s a business call and answer professionally. Call Whisper plays a custom audio message to you when you pick up the phone – you can then answer the call appropriately based on what you hear.
Use Virtual Voicemail (aka Voicemail to Email) and record a personalised message for your business callers. And any voicemail messages that are left will be sent to you via email. If you’re feeling a bit shy, we can record the message for you or even have the greeting professionally recorded.
Because we’re talking about virtual numbers, there’s no need for additional equipment or installing new phone lines. The virtual number simply points to the number(s) you want to ring, and if you are on another call or unavailable, your voicemails are held safely and securely in the cloud.
By providing your business contacts with a phone number that’s different to the number that your friends and family use, you can keep your business and personal communications separate – whilst using the same landline or mobile.
If you want an inexpensive, quick and easy way to promote a professional image of your business and improve customer experience, a virtual phone number could be the solution for you.
To learn more, get in touch via email: firstname.lastname@example.org or talk to us on 0330 333 2662.