Call Routing
Mid Call transfer
With this service multiple offices or departments can act as one, so customers don’t have to hang up and redial to reach the right person.
0330 333 2662
Mid Call Transfer is managed in the network, so we can provide a phone system like function without you having to install a second phone line or buy an expensive phone system.
How does it work?
- Caller dials the number we provide and call is answered
- Person receiving the call (e.g. you) presses # on their keypad to put the caller on hold and begin the transfer process
- Call is made to the 3rd party, when answered you can introduce the caller
- You hang up, caller and 3rd party are connected
Clever eh!
- Quick and easy to activate
- No need for an expensive phone system or ongoing maintenance
- Transfer answered calls to a 3rd party from any phone or location
- Call is transferred in the network, so frees up your line to receive the next call
Area routing
Call Queuing
Call Whisper
Fax to email
Email to Fax
Call Recording
Auto attendant
Voicemail
Conference
Greeting message
Time of day
Call delivery
Mid call transfer
Disaster recovery
Call Statistics