Once your call routing plan is activated, you never have to remember to divert the phone when you leave the office at the end of the day – Time of Day routing will take care of it for you.
We can also activate Special Day routing where specific days are set as ‘Out of Hours’ such as Christmas Day, Boxing Day and Easter.
- Route calls to landlines, mobiles, international numbers, outsourced call centres or Voicemail
- Create different plans for different times of the day or days of the week
- Ideal if you have call centres who can only take calls at certain times – this ‘Follow the Sun’ service will work seamlessly across time zones